Customer Service/Utilities Billingocu-inquiries@orangecityfl.gov
205 E. Graves Ave.
Orange City, FL 32763
Phone: 386-775-5444
Fax: 386-775-5420

After Hours Contact: 386-736-5999

Utility Billing Supervisor
Randi Rabbitt – rrabbitt@orangecityfl.gov
Phone: 386-775-5443
Fax: 386-775-5435

Executive Assistant
Krista Hurd – khurd@orangecityfl.gov
Phone: 386-775-5447
Fax: 386-775-5448

Financial Specialist
Jennifer Gerritsen – jgerritsen@orangecityfl.gov
Phone: 386-775-5439
Fax: 386-775-5448

Backflow/Cross Connection Office
Shannon Simmons – cross-connection@orangecityfl.gov
Phone: 386-775-5466
Fax: 386-775-5448

 Click here for important information regarding the current St. Johns Water Management District’s permanent watering restrictions.

Pay your Water Bill



Click the image above to view and pay your Orange City Utilities water bill. Please contact the Utilities Billing Department at 386-775-5444 for your personal PIN number.

View your Water Usage




Click the images above to view your Water Usage.

Back in 1891, a spring was discovered in Orange City that was thought at the time to be inexhaustible. It has supplied water to Orange City residents ever since and was said to be 99.99 percent pure. Later, drilling was completed to find the source of the spring and pumping to residents was begun in 1895. Orange City water was bottled and shipped by truck and tank cars on the railroad not only throughout Florida but all over the world and even won an award at the St. Louis World’s Fair for its excellence.

The City of Orange City purchased the water utility company from the Moody family in 1987. Water production at the time the City purchased the utility was approximately 500,000 gallons per day. In 1999, Orange City Utilities opened a new treatment plant on Harley Strickland Boulevard named the Orange City South Water Treatment Plant, which has added an additional capacity of 584,000 gallons. Source: Our Story of Orange City, Florida; Village Improvement Association; Orange City Woman’s Club; Joan J. LaFleur, Editor.

After the destruction from many hurricanes in 2004, the Orange City Utilities Customer Service Department moved from the building at 426 South Volusia Avenue to the rear of Town Hall at 205 East Graves Avenue. The old building has since undergone extensive remodeling, including a new face lift. Various departments are now located at the old building, including the Public Works Administrative Department. Today, Orange City Utilities maintains eleven wells with an average production of 1.5 million gallons per day, as well as three storage tanks with a capacity of one million gallons. The utility also maintains a wastewater collection system which is composed of 16 lift stations. This wastewater is transported to Volusia County for treatment.

For Stormwater information please visit out Stormwater Page

Utilities Customer Forms:
Enroll in AutoPay (PDF)

Water Quality Reports: (PDF)
Site: PWSID # 3640946
2017, 2018, 2019, 2020, 2021

Site: PWSID # 3640945
2017, 2018, 2019, 2020, 2021

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