Utility Billing and Services

Customer Service/Utilities Billing[email protected]
205 E. Graves Ave.
Orange City, FL 32763
Phone: 386-775-5444
Fax: 386-775-5420

After hours Emergency: 386-736-5999

Utility Billing Supervisor
Brandi Whales – [email protected]
Phone: 386-775-5443
Fax: 386-775-5435

Backflow/Cross Connection Office
Shannon Simmons – [email protected]
Phone: 386-775-5466
Fax: 386-775-5448

Click here for important information regarding the current St. Johns Water Management District’s permanent watering restrictions. Reclaim services for irrigation will be unavailable on Mondays.

Back in 1891, a spring was discovered in Orange City that was thought at the time to be inexhaustible. It has supplied water to Orange City residents ever since and was said to be 99.99 percent pure. Later, drilling was completed to find the source of the spring and pumping to residents was begun in 1895. Orange City water was bottled and shipped by truck and tank cars on the railroad not only throughout Florida but all over the world and even won an award at the St. Louis World’s Fair for its excellence.

The City of Orange City purchased the water utility company from the Moody family in 1987. Water production at the time the City purchased the utility was approximately 500,000 gallons per day. In 1999, Orange City Utilities opened a new treatment plant on Harley Strickland Boulevard named the Orange City South Water Treatment Plant, which has added an additional capacity of 584,000 gallons. Source: Our Story of Orange City, Florida; Village Improvement Association; Orange City Woman’s Club; Joan J. LaFleur, Editor.

After the destruction from many hurricanes in 2004, the Orange City Utilities Customer Service Department moved from the building at 426 South Volusia Avenue to the rear of Town Hall at 205 East Graves Avenue. The old building has since undergone extensive remodeling, including a new face lift. Various departments are now located at the old building, including the Public Works Administrative Department. Today, Orange City Utilities maintains eleven wells with an average production of 1.5 million gallons per day, as well as three storage tanks with a capacity of one million gallons. The utility also maintains a wastewater collection system which is composed of 16 lift stations. This wastewater is transported to Volusia County for treatment.

Stormwater
For Stormwater information please visit out Stormwater Page

Utilities Customer Forms:
Enroll in AutoPay (PDF)

Water Quality Reports: (PDF)
Site: PWSID # 3640946
2017, 2018, 2019, 2020, 2021, 2022

Site: PWSID # 3640945
2017, 2018, 2019, 2020, 2021, 2022

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